Terms of Service

Our terms and conditions for using EQ Fidelity services

Terms of Service

At EQ Fidelity, we are committed to safeguarding the privacy and security of the personal information you entrust to us. This Privacy Statement outlines how we collect, use, disclose, and protect your data when you interact with our website, services, or contact us directly.

Information We Collect

We may collect personal information such as your name, email address, telephone number, business details, and MC# when you fill out our contact form or engage with our services. We also gather non-personal data, such as website usage statistics, to improve our offerings.

How We Use Your Information

Your information is used to respond to your inquiries, provide claims resolution services, and improve our website and customer experience. We may also use it to communicate important updates or promotional offers, but only with your consent where required.

Data Protection

We implement robust security measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or misuse. Our team is trained to handle your information with the utmost care and confidentiality.

Sharing Your Information

EQ Fidelity does not sell or rent your personal information to third parties. We may share data with trusted partners or service providers who assist us in delivering our services, but only under strict confidentiality agreements.

Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at eq@eqfidelity.com. We will respond to your request within a reasonable timeframe.

Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. We do not track your activities across unrelated websites.

Changes to This Statement

We may update this Privacy Statement periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the update date clearly indicated.

Last Updated: September 25, 2025

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