Our terms and conditions for claims processing and resolution
Welcome to EQ Fidelity. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please refrain from using our website or services.
EQ Fidelity offers claims resolution and related services. All services are provided based on the information you provide, and we reserve the right to refuse service at our discretion.
You are responsible for providing accurate information and using our services lawfully. Any misuse, including fraudulent submissions, may result in termination of access and legal action.
Certain services may incur fees, which will be communicated to you prior to engagement. Payment terms will be outlined in a separate agreement, and all fees are non-refundable unless otherwise stated.
All content on this website, including text, logos, and designs, is the property of EQ Fidelity and protected by copyright laws. Unauthorized use is prohibited.
EQ Fidelity is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the extent permitted by law.
We may terminate or suspend your access to our services at any time for violation of these Terms. Termination does not relieve you of any outstanding obligations.
These Terms are governed by the laws of the State of New York. Any disputes will be resolved in the courts of New York County.
We may update these Terms and Conditions as needed. The latest version will be posted on this page with the update date, and your continued use constitutes acceptance of the changes.
Last Updated: September 25, 2025